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The modern logistics chain in international transportation is no longer limited to simply moving cargo from point A to point B. Customers increasingly demand enhanced service, and logistics organizations like Dragon Logistics strive to best meet these needs by offering a wide range of solutions. The question, “What is VAS?” is becoming increasingly relevant for businesses.
Value-Added Services in Logistics: Features
VAS services are value-added services that make delivery more useful, accurate, and profitable for businesses. Simply put, they are any additional operations performed beyond standard transportation and warehousing services. These include:
- labeling and repackaging of goods, palletizing, barcoding, and QR code application;
- order picking, where individual items are assembled into ready-made sets;
- combining small batches of goods from different suppliers into a single unit (consolidation of goods);
- quality control and sorting, cargo inspection before shipment to the customer;
- assistance with equipment installation;
- returned goods processing, including receiving and sorting;
- customs clearance and full documentation;
- fulfillment (online order processing, from storage to packaging and shipping);
- cargo tracking, customer information services, and more.
These offers contribute to increased customer satisfaction and improved delivery efficiency. For example, cargo consolidation reduces transportation costs, and labeling speeds up warehouse processes. Furthermore, providing services that customers cannot perform independently (for example, inspecting goods before shipping) is a welcome addition.
Advanced capabilities transform a routine logistics operation into a multifunctional tool. They reduce the time between production and sales, reduce costs for third-party service options, and increase customer loyalty and trust through convenience.
Having examined what value-added services are in the logistics world, it’s worth noting that they offer a significant competitive advantage, something the specialists at Dragon Logistics are fully convinced of. Using them means making deliveries more flexible. This is an opportunity for businesses to stand out in the market, and for customers to receive goods faster, more conveniently, and more affordably.