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Customs clearance is a crucial stage in the export process. Although the procedure may seem standard at first glance, this is where the most critical errors occur, which can lead to border delays, fines, additional expenses, or even confiscation of goods. Specialists from the logistics company Dragon Logistics will review the top 5 most common mistakes in export customs clearance, explain their consequences, and share tips on how to avoid problems.
Incorrect classification of goods according to the UCC FEA
The UCC FEA (Ukrainian Classification of Goods for Foreign Economic Activity) is the foundation of customs clearance. Duties, taxes, permits, as well as restrictions or preferential regimes depend on the correct determination of the goods code.
Consequences of errors:
- incorrect (often higher) customs payments;
- requests for additional documents not available to the exporter;
- delays or suspension of clearance at the border;
- administrative or financial liability for providing false information.
To avoid troubles, it is important to engage a professional customs broker or a logistics company experienced in exports. Official consultations from the State Customs Service are also helpful. In case of doubt, a preliminary goods classification should be ordered.
Inaccuracies in commercial and customs documents
Discrepancies in invoices, packing lists, customs declarations, or contracts often raise suspicions with customs authorities.
Common mistakes include:
- differences in quantity, weight, or description of goods;
- missing or incorrect currency information in the invoice;
- incorrect names of recipients or senders;
- missing or incorrect country of origin.
Such errors can lead to document returns for revision, additional inspections, shipment delays, and fines for incorrect declaration. All documents should be checked during preparation, not just before submission. It is advisable to standardize document templates for different goods types and work with specialists familiar with international documentation.
Incorrect declaration of country of origin
Proper indication of the country of origin is important not only for customs but also economically, as exporters often benefit from reduced or zero tariffs under international agreements (such as DCFTA, GSP).
Consequences of errors:
- loss of entitlement to preferential customs conditions;
- refusal to apply the EUR.1 certificate or Form A;
- breach of export contracts if the buyer requires proof of origin.
To avoid mistakes, certificates of origin should be prepared in advance through chambers of commerce or relevant authorities. It is necessary to study the terms of international agreements applicable to specific products. Also, import country requirements should be clarified, as not all countries accept the same document forms.
Ignoring specific requirements for certain product groups
Every product has its peculiarities. Some categories require additional permits, certificates, or licenses. Most commonly this concerns:
- food products (veterinary, sanitary certificates);
- plant products (phytosanitary documents);
- industrial goods (certificates of conformity, expertise);
- dual-use goods (State Export Control licenses);
- equipment or machinery (sometimes energy efficiency confirmation or certificates of conformity).
Violation of specific requirements may result in export bans, cargo returns, prolonged storage at customs warehouses (at the owner’s expense), or loss of contracts due to failure to meet delivery deadlines. To avoid problems, study the regulatory framework carefully, consult with customs in advance, and avoid postponing certificate preparation — some require lengthy processing times.
Use of inexperienced or unreliable customs brokers
Many exporters try to save money by using intermediaries who promise “fast and cheap” clearance. However, such choices often lead to financial and reputational losses. Risks include:
- submission of incorrect declarations;
- use of schemes contrary to customs laws;
- loss of cargo due to incompetence or fraud;
- company blocking as a foreign economic activity participant in customs databases.
It is necessary to work only with certified customs brokers, carefully check licenses, experience, and reviews. Clear contracts specifying the responsibilities of parties must be signed.
Export customs clearance is a responsible process that does not tolerate haste or negligence. Even a single mistake can not only disrupt delivery but also undermine customer trust, create financial risks, and damage reputation. The best way to avoid possible errors is partnering with Dragon Logistics, a company that will become your reliable logistics partner and provide full business support in the global market environment.