Feedback from clients and partners
We've worked with this company before. They regularly ship cargo from China to Ukraine. The warehouse is in China, departure, arrival in Europe, and then delivery to Ukraine. They help with paperwork, there are almost no delays, and everything arrives intact, without damage.
We've been shipping from China for several months now. I like that we can always get a clear estimate of cost and delivery time, without any vague wording. Pricing is transparent, communication is clear and competent, and there's no push for additional services. If you have any questions, they respond quickly and to the point.
I ordered delivery for my business. Considering the war, I'm pleased with the result: the documents were completed correctly, messages were responded to quickly, and deadlines were notified in advance. It's clear they have experience working in challenging conditions.
I was worried about the proper paperwork and customs clearance. The company took care of all these issues, and everything went smoothly. The shipping cost was announced in advance and has not changed since. All costs are clear, with no hidden charges.
I chose a company for delivery from China based on reviews and price. Ultimately, the service was adequate: without unnecessary promises, but also without any problems. The shipment arrived intact, and the paperwork was processed quickly and correctly. For regular commercial shipping, this is a perfectly acceptable option.
I delivered spare parts from China. The prices were reasonable, and the delivery times were reasonable. The manager responded quickly and helped with the cargo clearance in Ukraine. No comments, we'll keep working on it.
I used the company's services several times. The first shipment arrived quickly, the second one with a slight delay, but I was notified in advance. The delivery price is reasonable. Overall, a good intermediary for shipments from China.
I have a good impression of the company. It feels like the company works with the client, not just "drives" them. I'll be using them again - I'm planning to make my next delivery through them.
I ordered equipment and fittings – everything arrived on time and without damage. The manager helped with the paperwork and explained the customs clearance process. Excellent organization, attentive approach.
I delivered cargo from China to Poland via Ukraine. The managers explained everything in simple terms and helped with the paperwork. The cargo arrived almost on time, although a couple of days late. The price is reasonable, no hidden surprises.
We have been cooperating with the logistics company for several months already. I appreciate their professional approach: documents are prepared quickly and correctly, routes are selected optimally, and they also provide assistance with warehousing. Once there was an issue with customs, but the company helped resolve it promptly.
Our experience of working together has been only positive. Promises are always kept, delivery is fast and reliable.
I managed to relieve myself of a huge number of unnecessary worries related to financial control, logistics organization, constant monitoring of delivery times and customs clearance. Now specialists take care of all this, and I can focus on business. It is especially pleasant that each obligation is fulfilled on time and in full.
We can safely say that cooperation helped to get rid of headaches associated with financial control, logistics and deadlines. These issues have always taken a lot of time and effort, and now they are resolved without my intervention.
Dragon Logistics has established itself as a reliable partner. Special thanks to manager Irina - she was always in touch 24/7, helped in solving any issues and demonstrated a high level of professionalism.