Customer success stories: how Dragon Logistics helped save time and money

Customer success stories: how Dragon Logistics helped save time and money
Logistics company » Customer success stories: how Dragon Logistics helped save time and money

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Sometimes it seems that logistics is all about boxes and warehouses. But behind every delivery, there’s a real story: a promising business, products that are in demand, and a delivery that must work without compromise. It’s in these moments that clients turn to Dragon Logistics — and receive not just transportation, but a solution that helps them grow, reduce costs, and stop worrying about deadlines.

Furniture company – 25% cost reduction

A company from Kyiv importing furniture fittings and components from China faced constant customs delays, unpredictable expenses, and communication difficulties with suppliers. They approached Dragon Logistics with a request to optimize the entire process — from placing an order to delivery to their warehouse in Ukraine.

Our actions:

  • Took over negotiations with Chinese suppliers
  • Arranged sea freight with cargo consolidation
  • Provided complete customs clearance and door-to-door delivery

Result: A 25% reduction in logistics costs, a transparent supply chain, and a shortened delivery time from 45 to 28 days. Now, the client orders a new batch every month, confident that everything will arrive on time and without additional expenses.

Speed instead of losses

An online store from Kharkiv selling gadgets and accessories faced a major problem: long delays caused by unexpected congestion in Chinese ports. As a result, customers received their orders late, and the company was losing customer loyalty.

Our solution:

  • Replaced standard sea freight with a multimodal route (rail + truck)
  • Consolidated goods from multiple suppliers at our Chinese hub
  • Completed customs clearance through a simplified procedure

Thanks to these steps, delivery time was reduced to 14 days — even during peak season. The client gained predictability in logistics and was able to run seasonal promotions without waiting months for products. Instead of losses, they achieved a 22% quarterly sales growth.

Peace of mind instead of stress

A young team from Dnipro launched a home décor brand, sourcing products directly from Chinese factories. Lacking logistics experience, they spent excessive time clarifying shipping terms, overcoming the language barrier, and dealing with customs issues.

Dragon Logistics handled everything:

  • Verified suppliers and audited contracts
  • Prepared all necessary documents and certifications
  • Arranged complete delivery to the client’s warehouse, including insurance

By partnering with us, the team was able to focus on marketing and branding while leaving logistics to the experts. After the very first shipment, they reduced overall costs by up to 15% and gained time, launching their product line ahead of schedule.

A comprehensive approach – the key to success

What unites all these stories? The fact that Dragon Logistics doesn’t just transport goods — we take care of every step, from communicating with factories to delivering to warehouses in Ukraine. With our market expertise and proven routes, we optimize costs. Transparency is ensured at every stage — clients always know where their shipment is. No matter the circumstances, we guarantee agreed delivery timelines.

In international trade, those who win are the ones who don’t waste time and energy on logistics but delegate it to professionals. Dragon Logistics is exactly the team that helps businesses grow while maintaining control and predictability. Planning a shipment from China? Choose our “turnkey” service and turn logistics from a challenge into your competitive advantage.

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